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FAQs2020-03-25T05:52:06+00:00

FAQs

What are your hours?2020-03-20T04:35:48+00:00
Monday – Friday
10 – 6
Saturday
10 – 5
What is your return policy?2020-03-20T04:37:48+00:00

We will gladly (1) Exchange merchandise, (2) Provide in-store credit, (3) offer a refund. Any of these options are only valid within 10 days of the purchase. Merchandise must be: Un-worn and unaltered, accompanied with the receipt, and must have all original tags attached.

All sales on bridal gowns, suits, and clearance items are final.

What is the Circle of Love experience? 2020-03-20T04:38:59+00:00

We believe that everyone wants to look classy and unforgettable. We strive to create an unforgettable experience and to create moments that you will look back on forever. Plan on having a great customer experience when you come to the Circle of Love. We look forward to being apart of your big day!

Do you rent dresses?2020-03-20T04:41:24+00:00

We unfortunately do not rent any of our dresses. However, we do have a large selection of affordable dresses. As well as a clearance rack. These gowns may end up being less money and less stress than renting a wedding dress.

What is the price range of your gowns? 2020-03-20T04:43:08+00:00

Our gowns can start around $500 and go up to around $2000. The average price being around $900 – $1000. We also have a clearance rack with dresses starting at $200.

Do you offer alterations on wedding dresses? 2020-03-20T04:44:13+00:00

While we do not offer in house alterations on wedding dresses, we do give you a list of seamstresses in the area that are highly qualified to help you alter your dress in the way you would like it to be.

How much do alterations typically cost?2020-03-20T04:45:12+00:00

Because the seamstresses we recommend do not work for us directly we can not give you an exact quote of what your alterations will cost. It depends a lot on what you need done. Most of the seamstresses we recommend charge around $25 an hour. We always recommend messaging a few different people on the list to see who can do the alterations you need within your budget.

If I need time to think about a dress, can I put it on hold? 2020-03-20T04:46:12+00:00

Yes! We totally understand that sometimes you need a night to think on it. You can put a dress on hold for $30. It is a 48-hour hold. That money will go towards the dress if you decide to get the dress. If not, the $30 hold in non-refundable.

Do you offer a layaway program for my dress?2020-03-20T04:47:59+00:00

Yes! All we require for the dress to be yours in an $100 down payment on the dress. Then monthly payments after that. We usually like the dress to be paid off within three months of the first initial payment.

Do you sell dress off the rack or do we have to order?2020-03-20T04:49:34+00:00

We sell all our gowns off the rack. However, if you need a different size or color, we can always look at the option of ordering. Keep in mind that ordering can take up to 12-14 weeks.

How long does it take to order a dress in?2020-03-20T04:50:41+00:00

If the dress is in stock it takes 1-2 weeks. If the dress is not in stock ordering can take up to 12-14 weeks. There is also the option to pay a rush fee that usually pushed the ship date up 2-4 weeks. If you are thinking about ordering, your consultant will be sure to inform you if the ship dates and if there would be enough time to get it in and do alterations before your big day!

What styles of dresses do you carry?2020-03-20T04:52:28+00:00

All the dresses we carry are modest gowns. We carry dresses from six different designers. We have a great selection of different silhouettes, styles, colors, and much more! There are plenty of options for you to find your dream wedding dress!

After I purchase my dress, can you ship it to my house if I live out of town?2020-03-20T04:53:47+00:00

Yes! We understand that traveling with your wedding dress can be very stressful. We are more than happy to ship the dress to wherever you are getting married. Shipping runs $50.

Can I store my wedding dress at your shop?2020-03-20T04:54:41+00:00

Yes! We are more than happy to keep your wedding dress at our store even after you have paid it off and up until the day of your wedding.

Do you offer any deals if I buy my wedding dress from you?2020-03-20T04:55:35+00:00

If you purchase your wedding dress at Circle of Love, we will include a free dress bag. We will also do a free steam and bustle on your wedding dress before the wedding and after alterations. We will look over the dress and make sure it is in pristine condition for your wedding day. Lastly, if you purchase your wedding dress here, we offer a deal on our men’s suit package. As well as groomsman attire.

Why do I have to work with a consultant?2020-04-22T19:38:45+00:00

All our consultants are specially trained in the bridal industry. They know every detail about our gowns, vendors, timelines and can give advice for what is and isn’t possible for alterations. They are also there to help choose the dresses that will best fit your style and your budget. They will be there with you every step throughout your appointment to ensure that you are having an enjoyable experience and to help you find the dress of your dreams.

How many guests should I bring to my appointment?2020-03-20T05:01:28+00:00

We can comfortably accommodate 3-4 guests. If you plan on bringing more, we can always add more chairs so they can also enjoy the experience. Please let us know beforehand if you plan on bringing more than 5 people so we can plan accordingly.

Can I bring children to my appointment?2020-03-20T05:02:22+00:00

We understand that it can be difficult to find accommodations for little ones. We discourage bringing them to your bridal appointment as they can get easily distracted or be distracting to you and the bridal party. But of course, we don’t want to leave anyone out! If it works best to bring them, just be aware of what they are doing as there is a lot of expensive merchandise in our store.

How can I prepare for my appointment?2020-03-20T05:03:11+00:00

All our wedding dresses can be found on our website. You can also find some styles on Pinterest that you love. Always keep an open mind and know that you may end up loving a dress that you would have never expected to love!

Do I need an appointment to try on suits?2020-03-20T05:04:21+00:00

No, you can come in anytime during business hours and one of our employees will help you find a suit that fits you perfectly and help advise you on any alterations you may need.

What if you don’t have my size in the color I want? 2020-03-20T05:05:21+00:00

We can always order a suit in for you if we don’t have what you are looking for in-store. We typically order on Mondays and we get the suits on Wednesday or Thursday.

What alterations can be done on my suit?2020-03-20T05:06:20+00:00

We do all suit alterations in house. We can: taper pants, adjust the waist, and hem. All pant alterations take 2-3 days. For the coat, we can: taper coat and do a sleeve adjustment. Coat alterations take closer to a week. There is an option to pay a rush fee on alterations if it is urgent.

Do you offer any package deals? 2020-03-20T05:07:36+00:00

Yes! Our suit package is $249. It comes with the suit, a white dress shirt, a tie, and a pair of socks. (The hem is included in the package. Any additional alterations are extra)

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